Product Condition Policy
We are committed to delivering jewelry that meets clear quality standards. Every item is inspected before dispatch to ensure it is free from defects and matches the product description provided on our website.
Product images and descriptions are presented accurately to reflect size, color, and design. Minor variations may occur due to lighting or screen settings, but we do not misrepresent product condition.
If a customer receives an item that does not match the stated condition, they should contact our support team promptly. We will review the issue and offer a suitable solution in line with our policies.
Honest product representation is a core part of our commitment to trust and transparency.