Our Returns Policy is designed to be fair, clear, and customer-friendly. We understand that sometimes a purchase may not meet expectations, and we aim to make the return process straightforward. Customers may request a return within the specified return window stated on our website.

Returned items must be unused, unworn, and in their original condition, including packaging. Jewelry that shows signs of wear, damage, or alteration may not be eligible for return. This policy helps us maintain hygiene and quality standards for all customers.

To initiate a return, customers must contact our support team and follow the provided instructions. Items returned without prior approval may not be accepted. Once the return is received and inspected, eligible refunds or exchanges are processed according to our guidelines.

Refunds are issued using the original payment method where possible. Processing times may vary depending on payment providers. Our goal is to ensure returns are handled efficiently, transparently, and respectfully.