Our Shipping Policy is designed to ensure every order is handled with care, efficiency, and transparency. Once an order is placed, it enters our processing stage where each item is carefully inspected, packed, and prepared for dispatch. We aim to process orders as quickly as possible while maintaining quality checks to ensure products arrive in excellent condition.

Orders are shipped using trusted courier partners to provide reliable delivery and tracking where available. Estimated delivery times are provided for guidance only and may vary depending on location, courier performance, customs clearance, or unforeseen delays. While we strive to meet estimated timelines, external factors beyond our control may occasionally impact delivery schedules.

All jewelry is packaged securely using protective materials to reduce movement and prevent damage during transit. For customers purchasing gifts, our packaging is designed to be neat, secure, and presentable upon arrival.

If a shipment is delayed, lost, or arrives damaged, customers are encouraged to contact our support team promptly. We will investigate the issue with the courier and work toward a suitable resolution. Clear communication and dependable service are at the core of our shipping process.